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The deployment of complicated enterprise systems and networks is the critical foundation in today's expanding work environment, but is often cost-prohibitive for internal organizations to deliver successfully. It takes much more than hardware and software to make service management a reality. This is the driving point for the outside market. Some of the current business drivers include:
- IT staffing shortages
- Reduced IT budgets
- Speed of deployment
- Technology advancements
- Limited or unqualified internal resources
- Disaster recovery procedures
- Performance and system efficiency
As a specialist and leader in this area, ACS has a team of professionals from all disciplines of IT who apply process knowledge and an implementation methodology to every project. We are positioned to function as a critical partner in your operation.
Our suite of services include networking requirements definition, design, installation, integration, and management of wide area networks (WAN) and local area networks (LANs). Our projects have included network implementations ranging from single-server LANs to multi-platform systems supporting 1.1 million users.
We understand that network performance is critical to your company's daily business operations. Utilization of our services will allow you to free up your internal resources to concentrate on business-building, strategic initiatives.
The major components of our services include:
Configuration Management -Our team executes a formal change process for adds, moves, and changes to the environment. All network configurations are archived and documentation is available for future reference.
Croatia hotelsFault Management - Management of your wide area network (WAN) occurs in our service delivery center. Key components of fault management include problem notification, isolation, vendor dispatch, and resolution, as well as the ability to track all trouble tickets and view the active network topology.
Network Monitoring -Monthly reports are produced for network components detailing the measured availability, utilization, congestion, and exceptions.
Service Level Management - Service commitments are designed to meet the specific business objectives of our clients. Standard performance requirements in this area include:
- Service/Operational Reliability
- 24x7x365
- 99.5% availability
- Server monitoring every 5 minutes
- < 1 hour resumption of major network outage
- cheap hotel in RotterdamRedundant servers and network hardware
- Fault-tolerant disk arrays
- Monthly reporting
As a true business partner, we understand the requirement to remain flexible and mobile. We will remain a constant companion in managing services in support of your evolving business needs.
